serving southern california

and beyond since 1948

Privacy Policy

1.) OVERVIEW

Our Internet Store allows you to buy products, receive e-mails, promotions, etc. from us. We use the information that we collect from you to fill your purchase orders and create a more personalized online experience. Please read more below for more details about our Privacy Policy. This Policy may change from time to time, so check back periodically.

2.) INFORMATION COLLECTED

Personally Identifiable Information is information that lets us know the specifics of who you are. Personal information is requested when you register with us or buy a product in our Store. This information might include your name, billing address, shipping address, telephone number, e-mail address, credit card or other payment information. This information is needed to fill and ship your order, bill your credit card, notify you of your order status, etc. This information collected from you will NEVER be sold to any third party. If you visit any site linked through us, that site will have their own Privacy Policies, and we recommend that you review their site for that information. We will share your information with some of our Suppliers, such as name, shipping address and order information, if a product purchased on this site needs to be drop shipped from one of those suppliers. If you contact us through e-mail, letter, or by phone, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area, or by calling our customer service, we may ask you for a name, e-mail address, and order information so that we may send you a reply.

Non-Personally Identifiable Information is information that does not identify a specific individual. We collect anonymous data related to the pages, products, downloads, and other content you visit on our site. This non-identifiable information is not shared with or sold to any third parties. Siggia.com reserves the right to change the above policy regarding the collection of information at any time, without advance notice to the users of our site. Should any new Policy go into effect, Siggia.com will post it on this site, and the new Policy will apply only to information collected after such posting.

3.) COOKIES

We are presently using a “cookie” (a file written to your computer that is used by some websites for record keeping or to remember certain information about you) for more accurate traffic analysis such as the date and time of your visit, pages viewed, and referring websites. This cookie does not include any personal information of any kind. The data collected is never stored in any individual profile and only serves to allow us to monitor website traffic. Most browsers are set up to accept cookies. If you prefer, you can set your browser to reject cookies.

4.) UPDATING OR CHANGING INFORMATION

We believe you should have the ability to access and edit the personal information that you have provided to us. During the online ordering process, you can review, change, or delete the information you have submitted. You may change any of your personal information in your account online at any time. We encourage you to promptly update your information if it changes. You may ask to have the information on your account deleted or removed, however, because we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure, we “back up” the data stored on our systems, and any such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your Personally Identifiable Information will be completely removed from our backed-up databases.

5.) SECURITY PRECAUTIONS

In order to serve you the most efficiently, credit card transactions are handled by established third party banking agents, and they receive the information needed to verify and authorize your credit card use. This process is 100% secure by them and by Siggia.com. They then notify Siggia.com to process and ship your order. Any other Personally Identifiable Information submitted by you to Siggia.com’s website is secured by Verisign. Siggia.com servers reside behind a corporate firewall that maintains control on access to the system from both our internal network and the Internet.

6.) CONTACTING US

If you have any questions about this Privacy Policy, the practices of Siggia.com, or your dealings with Siggia.com, please contact us by sending a letter to:

Attn: Privacy Compliance
Siggia Hardware
16260 Raymer Street
Van Nuys, CA 91406